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Complaint Details
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Initial Complaint
02/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On Jan 9, 2024 a driver for Slays Restoration hit my parked car in their box truck. Driver is named ****. The police came out and took the report. I then had to pay $10 for the finished police report and the police officer ***** (badge ***) did not indicate an insurance policy for Slays Restoration on the report I then contacted the ****** ******* housing department that Slays Restoration is contracted with in an attempt to help with the matter. I emailed ****** ****** and he said he would look into the matter. **** then came by my house with a handwritten note, saying that once I get an estimate to contact him and he would pay the cost because they wanted to handle it privately. I then got an estimate from ***** auto body and emailed a copy to ****** ****** and texted ****. They haven’t ever sent the check to me, and now are not answering my messages.
Business response
03/15/2024
We had to wait one (1) day after we got the estimate for repairs for the lawyer to draw up a release and then ***** was paid by check the following day. She has been paid in full now.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.