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          Find a Location

          Shoe Carnival, Inc. has 60 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Shoe Carnival, Inc.

              7500 E. Columbia St. Evansville, IN 47714

            • Shoe Carnival, Inc.

              466 Emily Dr Clarksburg, WV 26301

            • Shoe Carnival, Inc.

              6937 Alexandria Pike Alexandria Village Green Alexandria, KY 41001

            • Shoe Carnival, Inc.

              700 Eastgate South Drive (former) Cincinnati, OH 45245

            • Shoe Carnival, Inc.

              7661 Mall Road Florence, KY 41042

            Business ProfileShoe Carnival, Inc.

            Retail Shoes
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            7500 E. Columbia St.

            Evansville, IN 47714

            Get Directions
            Visit Website
            (812) 867-6471

            Customer Reviews

            1.25/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            74 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers retail shoes.

            Business Details

            This is a multi-location business.

            Find a Location

            Shoe Carnival, Inc. has 60 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Shoe Carnival, Inc.

                7500 E. Columbia St. Evansville, IN 47714

              • Shoe Carnival, Inc.

                466 Emily Dr Clarksburg, WV 26301

              • Shoe Carnival, Inc.

                6937 Alexandria Pike Alexandria Village Green Alexandria, KY 41001

              • Shoe Carnival, Inc.

                700 Eastgate South Drive (former) Cincinnati, OH 45245

              • Shoe Carnival, Inc.

                7661 Mall Road Florence, KY 41042

              Headquarters
              7500 E. Columbia St., Evansville, IN 47714
              BBB File Opened:
              1/1/1982
              Years in Business:
              45
              Business Started:
              1/1/1979
              Business Incorporated:
              4/3/1996
              Type of Entity:
              Corporation
              Business Management
              • Ms. Tanah Terrell, Executive Assistant
              • Mr. Cliff E. Sifford, President
              • Mr. Patrick Edwards, Sr. Vice President and CFO
              • Mr. Kerry Jackson, Treasurer
              • Mr. Sean Georges, Secretary
              Contact Information

              Principal

              • Ms. Tanah Terrell, Executive Assistant

              Customer Contact

              • Ms. Tanah Terrell, Executive Assistant
              • Ms. Robbie Hodges, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (812) 471-9849
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              74 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/07/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              i placed an order of a pair of shoes on July 2nd..shortly after that just on the next day on the 3rd i asked to CANCEL the order due to being evacuated in the ******** fires..they said it was too late, meanwhile they just now shipped my order today,July 6 ??? so they were falsifying the date of shipment...they obviously had plenty of time for cancellation.. i also said i would decline the delivery and their response was that i would need to go thru the process of shipping it back..really bad Customer Service I would like a REFUND,thank you
              Read More
              Read 73 More Complaints

              Customer Reviews

              24 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Destiny B

              05/19/2024

              I bought a pair of shoes online, paid cash for them and they delivered them outside of an apartment building. They left the package outside, the package was stolen. I am blind, I could not tell the package was outside. They never rang the doorbell. How am I supposed to know a package is outside without them ringing the doorbell. I didn’t want the refund, I just wanted the shoes to be reshipped. Thank you from Destiny Baker.
              Read 23 More Customer Reviews

              Local BBB

              Tri-State Better Business Bureau, Inc.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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