Business ProfileforAlacrity Solutions

In January I lost my apartment to a fire. This fire was a total loss and my partner and I were displaced. We filed a claim with the renters insurance company a few days after the fire and it has been a run around almost ever since. The adjuster continued to lose items sent for the claim, i get very little response from anyone, cannot seem to speak with someone in charge. I was not allowed to accept or deny the offered amount (although it was the limit, it is still my right to do so). After 5 months of going round with the adjust and company, they finally mailed the check. After a month and a half from when it was sent out we decided with the adjuster a new one may need to be sent out. Within 2 days after our conversation we received the check. I contacted them immediately and asked if the stop payment to the check could be cancelled. After the adjust spoke with management, I was given the go ahead to deposit the check. I went to the bank within 30 minutes of being told it could be deposited and then within 2 days I was contacted saying they went ahead and cancelled/voided the check although half the check had already been cashed (which should have shown in their system almost immediately). By this point of being informed we had already used the cashed out money to pay bills, etc. a couple days following after this call the amount on hold was taken back and the cashed out amount was taken out of my account and now Im sitting in the negatives in my bank account and have nothing until this is resolved.