ComplaintsforStraight Cut Services Lawn Care, LLC

• Initial Complaint

  05/25/2022

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  Met with provider and signed a contract for multiple landscape services on 4/1/22. Included mulching and v- edging and pressure washing and sealing concrete. Paver patio was supposed to be repaired and sealed. The drive and front walk have been done lanai has not and the pavers are in more disarray than the beginning and need to be fixed an still are not sealed. Been waiting 6 weeks on the mulch. I also contracted lawn services, weed control, fertilization, grub prevention and mowing. The lawn was treated once and is past due for second treatment and has been mown twice. They have not returned. They do not call, answer calls or texts. After checking their reputation with recommendations on Fishers chatter and checking for Cut ******************* their other name- and seeing their A+ rating - I went ahead and paid the amount for all services in full. The gentleman I met with is *************************. His number is ************. I am basically a trusting soul and know I need to learn my ******* but if I could recoup some of my money - I paid $2881.00 for all services for the summer- it would help me pay other now to do the same jobs. A partial refund for work yet to be done or poorly done would help.

• Initial Complaint

  05/18/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Signed a ******************* Agreement on April 1, -install drip line irrigation 200 feet of dripline - prep area and install sod Roto-till, install 200 sq ft and roll to smooth -remove existing pvc drainage and reinstall with nfd perforated pipe - remove Magnolia and plant new redbud -installation of six 6-7 foot emerald ***** arborvitea -installation of irrigation zones 2 new zones tied into existing Rainbird system and using materials of same.-grade areas where trees have been removed previously -equipment rental...dingo,trencher,trenches,-aerate and over seed entire yard. Once done roll yard to smooth Total cost $5871.35 Paid to date: $2935.68 I was told the project would take 1 week and I was scheduled in to begin work on April 8th. Contractor did not file for 811 until April 15th. Before 811 responded He dug up two gutter drains taking water 15 feet from house and installed about 30 feet of perforated pipe.His workers dug trenches along the mulch beds for the driplines. On April 30, the irrigation guy arrived and had to refill all the unnecessary trenches dug earlier. He worked 2 hours on Saturday and 2 hours on Sunday. He returned on May 8th for 1 hour to finish the driplines. He removed two of my existing Rainbirds and replaced them with lower quality pop **** losing sprinkler coverage in those areas.During this time the 15 foot Magnolia was cut down and only 5 holes were dug for the Arborvitaes. No additional work was completed. The last three weeks no one answered his business phone and voice mail was full. Texting was the only communication, although limited.At least 4 times he said the arbovitaes were on their way, the last text said he was minutes away from picking up the trees.Never delivered. No rosebud tree, nothing done on my lawn. I have documented a series of text messages promising work but no shows the next day. I terminated the contract as of May 11, his stated date of completion. I want a financial accounting of his costs comparedtomypayment

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