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Find a Location

Valvoline Instant Oil Change has 1 locations, listed below.

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    Business ProfileforValvoline Instant Oil Change

    Lube Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7548 E 116th St, Fishers, IN 46038
    BBB File Opened:
    5/10/2006
    Years in Business:
    19
    Business Started:
    5/4/2005
    Business Incorporated:
    5/4/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ashland, LLC
    Business Management
    • Mr. William Wulfsohn, CEO
    Contact Information

    Customer Contact

    • Mr. William Wulfsohn, CEO

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had to have my engine replaced, and They found me one from God knows where that has been through God knows what. After the shop put the used engine in my car, I have had nothing but problems. A week after I picked it up from the shop, I caught a glimpse of the oil light. Thank God I stopped to look and added 2 quarts of oil or I wouldve locked up my engine running it out of oil. Turns out, ******* filter housing assembly has a crack so Im leaking oil. Even though that part came with the used engine, this company denied the claim. Its a $700 fix for me. Fast forward a couple more weeks I have a misfiring fuel injector. A fuel injector that came with this used engine that this company provided to the repair shop. Again a $700 fix for me as they denied this claim too. They claim its because these are not parts that they normally fix. The repair shop tried to explain to them that these parts came with this engine that they sent. Their response is we paid you to put in only the engine block. Sometimes these engines come with extra parts and you shouldnt be using them. The repair shop is saying thats not how it works. Youre supposed to use the parts that come with the engine, youre not supposed to mix match old parts with new parts and used parts. **************** is rude, the process is terrible to make a claim, they take forever to give you an approval if they approve it. I am stuck paying for an Uber while its in the shop every time and I still have a car payment for a car Thats in the shop more than I drive it.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Indiana

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