Business ProfileforAndy Mohr Buick GMC

Date of the transaction: 01/13/2024 Amount paid: $7,345.07 ***************** committed to selling a safe and drivable vehicle.Nature of the dispute is that there were multiple unsafe issues that were undisclosed to the customer, myself, including: a bent rim that could not safely get to a tire shop, electrical problem causing the front right headlight to not work (lied and said it would just be the bulb), and the airbags will not deploy due to another electrical problem. All of this was due to the customer having investigated, with no service record from the dealership. This dealership claims to have sent the service record, but email records show that no email has been sent to the customer despite repeated attempts to attain this information.This business has not attempted to resolve this issue, and they have instead berated and shamed me in public, online, and on the phone for having a problem with being sold an unsafe vehicle.Additionally, the ad for the vehicle was $6,300.00 plus taxes. This dealership added on their document fees of $237.51, which is expected, and a non-negotiable, undisclosed $299.00 fee for their engraving of the *** number on the glass. All of their vehicles get this engraving, so this fee should be added to their price. This is only found on their Buyer's Orders, and is not disclosed to the customer beforehand. This particular point is a request for transparency to the customer, and is not the main issue.6. The Vehicle price doesnt include sales taxes, use taxes or occupational taxes (federal, state or local) unless expressly so stated. ***** agrees to pay, unless prohibited by law, any such taxes imposed on or that apply to the transaction reflected by this Agreement, regardless of who has primary liability for the tax