![](https://m.bbb.org/prod/ProfileImages/2023/785b74bb-0959-4c71-b96d-ded9111eefa2.png?tx=w_150)
ComplaintsforFive Star Investment Group, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
A contract was signed and agreed to January 2024. The contract DID NOT specify and we were not told that at the signing of the contract, a Lein would be placed on the property. Due to the negligence of Five Star Investment Group, which we have a signed affidavit to, Five Star told a realtor to enter the property WITHOUT notice to the person, whom they knew was living at the premises, to enter the property without even knocking. This almost resulted into someone getting attacked. At that time a Release of Responsibility was signed by both Five Star and ourselves. Again, at no time was a **** mentioned. We have since, through NO assistance from Five Star, found a buyer for the property. There is a $5,000 Lein which must be removed in order for us to sell the property. I have the original contract and the Release to document my complaint and I have spoken to Five Star who refuses to honor the mutual Release. This company uses shady business practices that are detrimental to the person/s who seek assistance. All we are asking is that the mutual release is honored and that the Lein is removed immediately.Business response
04/17/2024
This matter was resolved amicably between Five-Star Investment Group and the seller(s) over the past 30 days.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
11650 Olio Rd Ste 1000-104
Fishers, IN 46037-7619
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.