Business ProfileforThree Rivers Federal Credit Union

If I could give 3Rivers negative stars, I would! As a new member, I did not feel as though I was important to them and that they only wanted my money. Shocking since most of my family are members, and I was a member 35 years ago.Tried to work with 3Rivers for a New Construction Loan. Mortgage ******************** was a little rude at first, but pushed us through all the hurdles. Didn't explain why they were "going down this path" vs "that path". Then, when 3Rivers had to go for an "Appraisal", they went with an appraisal company that had 2.8 Stars and who had worked poorly in the past. When the "Appraisal" was completed, it took 7 days to be sent to me. Even 3Rivers admitted verbally it was bad, but there was nothing they could/would do about it. We requested another "appraisal" and 3Rivers Mortgage Manager said can't do that, and to further make us feel less than a member, requested immediate payment for the poor appraisal (per an appraiser with over 30 years experience and who evaluates appraisors/appraisals for the state).We could have closed but decided to check with another bank. After explaining the entire situation with another bank, they worked with us to complete all paperwork in a timely manner. We felt like we were more than a number and not just a money source. We closed in about 5 weeks with an appraisal from a reputable company. We removed all our funds from 3Rivers and closed all accounts. I will not deal with 3Rivers ever again if I can help it! HIGHLY RECOMMEND YOU DO NOT BANK WITH 3RIVERS EITHER!!!