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Find a Location

Garage Revival, LLC has 1 locations, listed below.

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    Business ProfileforGarage Revival, LLC

    Epoxy Floor Coating

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4919 Stone Canyon Psge, Fort Wayne, IN 46808-3599
    BBB File Opened:
    1/25/2022
    Years in Business:
    2
    Business Started:
    10/25/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Andrew Rumsey, Owner
    Contact Information

    Principal

    • Mr. Andrew Rumsey, Owner

    Customer Contact

    • Mr. Andrew Rumsey, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hired this company to apply epoxy flooring to a finished basement in December 2021. . First, the owner sanded the concrete flooring but never taped off the area and dust traveled throughout the entire house to the top floor. Second, he never thoroughly cleaned and swept the area, as the entire finished floor has pin holes all over as a result of dust and dirt. Also, there are several larger pieces of debris in which he just applied the epoxy over which can be easily seen and felt as you walk over. Next, he didn't apply the top **** color close enough to the wall, so when the trim is put back on, it does not hide the base black color. His recommended fix - paint a trim around the entire floor perimeter to hide it. In addition, he never removed the closet doors so he applied the epoxy around the doors and edges, so there are "blocks" of the base black color around doors and closets. As he applied each layer, we were unable to walk on it so our view was limited from the stairs so at first it looked fine. Nowhere in his contract did he state that he doesn't apply the epoxy close enough to the wall and it has to be hid by a paint border. We have to hire another company just to cosmetically fix his mistakes as much as possible. Job was unprofessional and looks terrible. Paid a total of $5500. A couch/loveseat was moved to the small storage bc we could not fit through the doors. He agreed to lay the epoxy in 2 different sections so the furniture could be moved to the other side. He refused to come back and finish that area after my husband told him it was terrible and when he stopped returning our calls. We would like a portion of the $5500 returned for his incomplete job and for the extra cost of having it redone/corrected. We asked for the remaining supplies that we paid for so that someone else fould correct it and it he never returned our call. He did not provide me a copy of the signed contract but attached is an unsigned copy.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ryan W

    5 stars

    02/28/2022

    Hired this company for an epoxy floor in my basement. Andrew was extremely professional, on time, and did an amazing job renovating our space. I love our new custom floor, and glad we decided to go with Garage Revival.


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