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Find a Location

My Market has 1 locations, listed below.

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    • My Market

      4220 Hanna St Fort Wayne, IN 46806-1826

    Business ProfileforMy Market

    Grocery Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4220 Hanna St, Fort Wayne, IN 46806-1826
    BBB File Opened:
    11/6/2019
    Business Management
    • Mr. Mohammad Ghaffar, Owner
    Contact Information

    Principal

    • Mr. Mohammad Ghaffar, Owner

    Customer Contact

    • Mr. Mohammad Ghaffar, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I was at the My Market restaurant at the ********* *** **** store *************** IN around 9:15pm Saturday Feb 26. I placed an order for 2 philly cheese steak sandwiches and 2 large onion rings and pre-paid $43.16 for the order before receiving the food. As the food was cooking, I then decided to place a 2nd order for 9-piece party wings and pre-paid $12.95 for that order. At the time there were 2 employees working in the restaurant. One employee was taking orders/payments and cleaning up and the other employer was cooking and packaging the to go orders. I patently waited for my food for about 20 to 30 minutes. The employee who cooked the food bagged it and handed it to me. I took the bags she handed to me and walked straight to my car and drove home making no stops in between. It was around 9:55pm when I arrived home and realized I had 2 orders of french fries, 2 large onion ring orders and the wings from my 2nd order however there were no philly cheesesteak sandwiches in the order. Realizing the restaurant was closing in 5 minutes I thought I would just go there the next day with my receipts rather than call at that time since they were about to close. I returned the next day with my receipts to advise that I didn't receive all the food and I was told it was my fault. I was accused of not calling 1st and accused of having the sandwiches when I walked out of the restaurant. I was first asked why I didn't call them, and I explained that because they close at 10pm and it was about 9:55pm when I realized I didn't have my food. I was also told they were going to pull the video of me walking out with the bags. Yes, I had bags with some but not all of the food that I had PAID FOR, not stolen. The employee told me to write my name and phone # on both my receipts and she would have the manager call me and said they would watch the video. I now realize this was done just to take my receipts away from me and I no longer have them. No call from manager ever came.

    Customer Reviews

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