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Find a Location

Cruz Construction has 1 locations, listed below.

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    Business ProfileforCruz Construction

    Home Repair

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Cruz Construction had not obtained a necessary license from Allen County Building Department. BBB encourages you to contact the following agency or agencies to confirm this information: - 2604497131

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1121 Ohio St, Fort Wayne, IN 46803-1250
    BBB File Opened:
    5/23/2017
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Started Locally:
    1/1/2010
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Mr. Cruz Carrera, Owner

    Customer Contact

    • Mr. Cruz Carrera, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We paid *********** $4000 for the work they completed on 6/10/22. They left ruts in our neighbors yard. He told me there was nothing he could do about it. Then told me to use my mower and roller to fix it. My neighbor came back very angry. So I worked on it for over an hour. After that he told one of his employees to go over it with their bobcat. The stamping is not even. Some places are stamped deeply and others barely look stamped. It isnt the color I picked, from his pictures. He told me they are all custom and it would look better after it dried. They didnt do our steps properly. The step is ******** the patio door. I questioned the step several times. I told him I thought we needed steps. I told him over and over it had to be safe because my mom had Parkinsons. I even introduced them. He just kept telling me it will be fine, trust me. This is the way to go. When my husband called him to tell him the step was wrong, they scheduled an appointment for him to come back out and look at it, but he was a no call no show. When ***** called him back, he said there was nothing he could do about it now and we would just have to build a wooden step ourselves. After that, we tried to reschedule for them to come back to fix the steps they made up all kinds of excuses. Then they refused to take our calls and messages. Tools came up missing. I have pictures and texts to back all of this up! I have attached some pictures. I can supply more pictures and our text communication upon request. They also poured leftover cement in our gravel driveway. We had to take sledgehammers to it to break it up and remove it. I dont think I took pictures of that before we fixed it. *********** also gave us different contact infoArmando **** ******************************************************************** ************

    Customer Reviews

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