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          Glenbrook Hyundai has 1 locations, listed below.

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            Business ProfileGlenbrook Hyundai

            New Car Dealers
            BBB accredited business

            Contact Information

            4801 Coldwater Rd

            Fort Wayne, IN 46825-5530

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            Email this Business
            (260) 484-9531

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/19/2019

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            New and Used Cars

            Hyundai

            Auto Repair

            Sales and Leasing of vehicles

            Trucks, cars, SUVs

            Products & Services

            This business offers the sale and service of new and used vehicles.

            Business Details

            Location of This Business
            4801 Coldwater Rd, Fort Wayne, IN 46825-5530
            Email this Business
            BBB File Opened:
            1/29/2009
            Years in Business:
            45
            Business Started:
            1/15/1979
            Business Started Locally:
            1/15/1979
            Business Incorporated:
            1/15/1979
            Accredited Since:
            7/19/2019
            Type of Entity:
            Corporation
            Related Businesses
            Business Management
            • Mr. Douglas McKibben, President
            • Mr. Paul Webb, General Manager
            • Mr. Ryan Campbell, CFO
            Contact Information

            Principal

            • Mr. Douglas McKibben, President
            • Mr. Paul Webb, General Manager

            Customer Contact

            • Mr. Ryan Campbell, CFO
            • Mr. Jeremy Owens, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased my vehicle 5 months ago and never received a title to my car making it impossible to get plates or tags on my vehicle which was not my fault it had absolutely nothing to do with me I was in contact with the dealership about this for weeks and nothing was resolved I have been paying on an almost ****** dollar vehicle for 5 months that they recommended me driving illegally in the state of **** without plates or tags until the issue was resolved which means after my 30 day tags expired Ive hardly been able to use my vehicle and if I have it was with chance of being in legal trouble due to me driving with a expired dealership tag I feel as if I should be reimbursed for the last 5 months I have not been able to drive my new vehicle because of a issue that was not my doing .
            Read More
            Read 8 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jay R

            07/30/2023

            NOT a ***************.Glenbrook Hyundai is a horrible place!Finance adds things you didn't want or ask for.Sales can be pushy and arrogant.Rampant drug abuse, harassment, theft, corruption, etc.Best thing to do is just stay away from this cesspool.

            Glenbrook Hyundai Response

            07/31/2023

            ****************** did not actually provide a customer review. ****************** is a formal employee that was let go for posting comments online about being disgruntled and suggestions about actions he might take resulting in his coworkers being concerned for their safety.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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