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Complaint Details
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Initial Complaint
03/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I am taking treatment from *********** who is a pain management doctor with ortho north east *********. On 4 th March I was scheduled for epidural injection for my lower back pain which I cancelled by calling nurse ***** at appox 8 am due to my Covid like symptoms. As my whole family was exposed to Covid so I couldnt make my appointment on 9 th March . I was also under quarantine. On 14 March I received a letter asking me that *********** has debarred me treating for one year . He insulted my respect and made a discrimination with me . I am feeling very stressed. I also want to know is this a personal decision of doctor or this type of policy is with the management.Customer response
03/21/2022
Consumer called stating that the business resolved the issue and he wishes to close the complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.