Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Summit City Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSummit City Builders

    Remodel Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/8/2017

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This business offers construction and remodeling services.

    Business Details

    Location of This Business
    6506 Monte Ave, Fort Wayne, IN 46835-3846
    BBB File Opened:
    9/15/2003
    Years in Business:
    27
    Business Started:
    10/20/1996
    Accredited Since:
    12/8/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Mike Graves, Owner
    Contact Information

    Principal

    • Mr. Mike Graves, Owner

    Customer Contact

    • Mr. Mike Graves, Owner

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    A. C.

    1 star

    10/27/2021

    They said they would have my kitchen done thirty day after my cabinets show up which was July 13 2021. Its October 27th and they havent even touched it and they have been giving excuses after excuses. I have been living out of my family room and my thanksgiving will be ruined!!!! Never give this company a chance. He is in breach of contract and still doesnt care. He takes advantage of people.

    Summit City Builders Response

    11/06/2021

    my contract states that I will have your kitchen done in 30 days after I start it. Not when cabinet show up. I had your cabinets ordered not knowing how long they would take to come in during this economy that we are going through right not. I have told you that I could not start your job until i have finished my other ones that I have going on right now. It is not fare to my other customers to drop what I am doing to start yours and leave them un finished. That is only fare and you would want the same respect as them. I never told you to live out of your family room and I'm not sure why this is even mentioned. Anyway, sorry it didn't work out for you. Like I told you on the phone. I have lost employees who would rather sit at home than work and I am down to just one helper. I have 5 jobs going on right now that are anxious to have their jobs completed.

    Customer Response

    11/08/2021

    Te contract states the kitchen would be don’t 30 days after the cabinets showed up. I still have contact. When the contract was signed by both of us he said he only had a few jobs ahead. I just Recently received a text from him saying that he was going to sue me for slander because I told the truth. He said he never started my kitchen and he never started the job. He took half a down payment like the contract stated in the payment was a money order written to him and he started the job by ordering the cabinets. I don’t know what to say about him just not very reliable not very good business practices and it feels like he is trying to intimidate me by threatening to take me to court. I have all the documents that I need to win any court case so I hope he does take me to court because I will countersue.

    Local BBB

    BBB Serving Northern Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.