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Find a Location

Yes! Automotive Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Yes! Automotive Inc.

      6132 Stellhorn Rd Fort Wayne, IN 46815-5348

      BBB Accredited Business
    • Yes! Automotive Inc.

      613 N Main St Bluffton, IN 46714-1311

      BBB Accredited Business

    Business ProfileforYes! Automotive Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/21/2023

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Yes Automotive offers used cars, trucks & SUVs to both good credit & distressed credit customers.

    Business Details

    This is a multi-location business.

    Find a Location

    Yes! Automotive Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Yes! Automotive Inc.

        6132 Stellhorn Rd Fort Wayne, IN 46815-5348

        BBB Accredited Business
      • Yes! Automotive Inc.

        613 N Main St Bluffton, IN 46714-1311

        BBB Accredited Business
      Location of This Business
      6132 Stellhorn Rd, Fort Wayne, IN 46815-5348
      BBB File Opened:
      12/20/2016
      Years in Business:
      4
      Business Started:
      11/12/2019
      Business Started Locally:
      11/12/2019
      Business Incorporated:
      11/12/2019
      Accredited Since:
      12/21/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • B&A Brothers LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      9:00 AM - 7:00 PM
      Additional Contact Information

      Fax Numbers

      • (260) 203-4833
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jamie T

      1 star

      04/21/2024

      If I could give less than 1 star I would. I bought a 2017 **** Edge. I had it one weekend. In the first 24 hours I had a check engine light came on and the *** started sputtering at speeds over 50 mph. Had to have it serviced. It is a used car can happen. Then the service department says I need a new motor. They asked if purchased the vehicle through them. I said yes just a few days ago, everything should still be under warranty. Then the next day the diagnostic totally changed to a wiring issue.******************* never returned any of my calls when I tried to find out what was going on. When I went to pick up the car after it was serviced, they tell me, ***** didn't disclose all the information to the bank. The bank ?acked out of the deal. I have worked hard to try to repair my credit. I don't need banks thinking I tried to falsify a loan application. So now I don't have the vehicle that we agreed upon, after taking a half day off work to essentially deal with their issue.I did my part giving them all the information they asked for. I woud rather be told no then to be made to feel like I was part of some shady business. I did get my down payment back. I think I dodged a bullet honestly, if this is the way they do business.I added the photo to prove in fact I purchased the vehicle. To warn others be wary of this ****. It may still have issues. For a diagnosis to change overnight like that.

      Yes! Automotive Inc. Response

      04/22/2024

      ***** purchased a 2017 **** Edge from us on April 12, 2024 at which time he provided his address where he lived & his driver's license with the same matching address.  He advised on his credit application he had resided at his address for 4 years. We obtained an approval from the bank & sold him the Edge. The bank discovered that *****'s address was an ******************* & they cancelled the loan.  We have never had a customer come to Yes ********************** with 4 years residency at a hotel and have the same hotel address on their driver's license.  This was a rare uncommon event.  The customer came back in on 4/19/24 & we tried hard to save the deal for him but the bank refused to keep the loan. We had another bank willing to do the loan but it would have required a significant amount of money down (which the customer did not have available).  Unfortunately we did have to stop the deal due to his residency being at a hotel.

      The issue with service was irrelevant as it was corrected immediately. ***** advised a check engine light came on so we got it into service & corrected the problem. We did have a technician who initially misdiagnosed the issue & advised it needed a motor but we knew immediately that had to have been an error because we do such thorough inspections of our vehicles prior to sale.  We actually do a dual inspection as we pay the auctions to do an inspection before we buy the vehicle & then we do our own inspection which includes a deep scan of every vehicle to rule out any internal problems.  We had our head technician look at it & do research on the symptoms the vehicle was having & he confirmed it did not need a motor, but rather a very simple fix.  The reason this repair issue is irrelevant is because the customer still wanted to buy the vehicle after this occurred.  He is only upset because the deal was cancelled by the bank for a situation out of our control.  We are just as unhappy when we lose a deal as the customer is. Nobody wins in a case like this because the customer does not have a vehicle, the salesman loses a commission, the company loses a car deal, & we incur fees to ********* the vehicle to get it ready for the next buyer.  Because we understand this situation was not anyone's fault in particular, we refunded the customer his down payment money in full when he was in our dealership. He did not lose anything financially & we've offered to help him again once/if his residency changes. The continual bashing of us on ***************** & now BBB is not going to change the situation because as noted this was a rare occurrence we don't normally see.

      Local BBB

      BBB Serving Northern Indiana

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