Business ProfileforJohnson Heating | Cooling | Plumbing

We had work done at our residences on Monday **** 3rd, 2024. I came home shortly after Johnson's personnel left to find bad workmanship on the water heater they installed. The pressure relief pipe is only 1 1/2" AFF, not the required 6" air gap required. They removed the copper hot water line flex pipe and installed a copper pipe that looks like it is cross threaded on due to the angle of the pipe from the fitting. They then cut and spliced onto the hot water PEX line instead of connecting to the 90* brass fitting 3" away.We require a detail break down of materials, labor, etc. so we can see what you are charging us for.Additionally, one of the workers took our new copper hot water flex pipe out of my wife's hands while she was looking at it and stated that it was no good because it has plastic on it, then tossed it into their trash box. Feeling intimidated by the actions of the worker, she was fearful to try and retrieve our property from the trash box.One of the final toppings on the cake is they stated they sold us a new hot water heater that comes with an 8 year warranty. After I ran the serial number with the manufacture, the manufacture said the warranty started 2 years ago and it will expire on December 11, 2030. I have sent a few messages from Monday evening through Tuesday evening in regards of issues with the work done. The first time someone tried to reach back to me was 8:18 am **** 5,2024. Said that he was a manager, we had a short conversation of the issues that lasted 25 mins. I told him that first off we required a detail bill showing labor/materials cost, then I want them to come out and remove the water heater that they installed and give us a full refund on everything. He stated that he won't refund labor...... I told him he needs to get me the detail billing first before we start on anything else. He stated he could produce them within the hour...... that still has not happened as of 5:45pm **** 5,2024.