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Find a Location

Pools By Cory, Inc has 1 locations, listed below.

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    Business ProfileforPools By Cory, Inc

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/23/2022

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Greenwood, IN 46142-9719
    BBB File Opened:
    12/16/2022
    Years in Business:
    2
    Business Started:
    1/1/2022
    Business Incorporated:
    1/13/2022
    Accredited Since:
    12/23/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cory's Indy Pools, Inc.
    Business Management
    • Mr. Cory Brooks, Owner
    Contact Information

    Principal

    • Mr. Cory Brooks, Owner

    Customer Contact

    • Mr. Cory Brooks, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Trusted **** with installing our new pool. My kids and wife were so excited for the process. Then our pool shell was cracked in four places during install. **** pointed out the hole from the first photo. Guaranteed that their Gel coat guy would make it perfect or hed tile the whole top waterline. Multiple attempts have been made to fix this spot and 2 locations WE found in the shell. The fourth hole was covered by concrete. Its hard to believe the cracks from photo 2 wouldn't have been noticed by his crew installing the plumbing for hot tub. One location is now covered with tile and hopefully holds up. The hot tub seat repair is very noticeable. Not as all what anyone wants for their fiberglass pool. Concrete sealer made the pool deck look spotty and discolored. Resealed with a different sealer and applied it so thick it bubbled in spots and sounds like youre walking on thin crackling ice in spots. Got sealer on our brick house and all over our landscaping rocks. I don't know if our timeline was derailed by the cracked shell or just how swamped he is with pools. Expressed frustration multiple times about the shell and concrete and just got smiley face emojis and well seal the concrete again (for a third time). Multiple concrete contractors have said you never apply 3 coats. Another fiberglass company told me today that the fiberglass shell seat is a really tough spot and that'll it'll never look right. As of right now I've got a concrete pool deck thats slick spotty, discolored and bubbled. A pool shell with multiple repairs and that'll never look like it should and a pool pump that wont even turn on. My daughter asked me a couple weeks ago if Id get a pool again if i could re do it. I told her yes because I think you guys will enjoy it once we get it all fixed. She was surprised I said yes and then asked if I would use **** again if I were to redo it. I told her no I wouldn't Soph. The excitement my family had for this have been replaced with stress a problems
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Central Indiana

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