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ComplaintsforSports Fanatics
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Complaint Details
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Initial Complaint
03/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I deposited $120.00 to fanatics Sportsbook on 3/16/24 via Apple Pay. I want to withdraw money back into my account and it will not let me. It only gives me the option to get a paper check, which I am uneasy doing. I tried emailing this company and have not gotten a response, I tried calling them and they gave me a different number to call. When I called that second number they told me to call the original number, to then find out you cannot reach them over the phone. I tried to do a live chat with them and you cannot get a representative on the chat, they just tell you to write an email. This is my reasoning for being uneasy with a paper check. I feel as it will never come. And if I paid through Apple Pay directly from my bank account I should have the option to receive the money back the same way.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.