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ComplaintsforMatt's Precision Drywall, Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/15/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
In May 2022 our carpenter hired Matt precision drywall to install drywall in our two story new pole barn. The workers were great courteous and did there best showing up. The problem we have was the large mess they left inside the building doing their job. Dust and plaster was everywhere! All on all floors, even floors not having drywall. There was several pieces of drywall throughout the building.Business response
08/01/2022
Business Response Sorry to hear about this complaint. I was told by the builder he would take care of the clean up. they always have in the past. Our normal procedure is to go around when we are done with Floor scrappers and get off the big chunks of mud, then builders come in with floor sander and sand off the rest then sweeps. Concrete floors can be mopped with water to remove what's left. These were not the finished floors that we dropped mud on, it was the subfloor and concrete that will get covered by flooring. the way it sounds is that they are unhappy about the builder charging them for cleanup. If I was told I needed to do cleanup at the end of job I would have had a charge on my invoice to builder too. I did what I was hired to do. Hang and Finish the drywall .This is an issue between builder and owner. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.) I would like to drop this complaint. The complaint, **** of Matt precision drywall did contact us and reduce the bill. Please remove this complaint. Thank you!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.