ComplaintsforNaas & Sons LLC
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Complaint Details
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Initial Complaint
05/18/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I employed Larry Naas and Sons in August of 2020 to install a below ground septic pump. At that time the job that Larry Naas did had multiple negative issues, some larger than others. The health department had to get involved otherwise he would not have done the right thing. At that time ***** did not give me the receipt of purchase for the pump that contained information necessary for access the warranty. The pump has a 36 month warranty. The pump now needs repair. I need the proof of purchase information and the receipt. I called Naas and Sons last week. They said they would email the information to me. I did not receive it so I called again, but got the answer machine, next I texted an alternate email address. Still no reply. Today I called again and left another message. This is a COUNTY HEALTH DEPARTMENT issue. I need the information and it appears that Naas and Sons is intentionally not responding. I need to proof of purchase asap because septic issue can not wait!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.