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Find a Location

Garber Chevrolet of Highland has 1 locations, listed below.

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    Business ProfileforGarber Chevrolet of Highland

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/17/2023

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    car dealership, new and pre-owned vehicles

    Products & Services

    This business offers the sale of new and used vehicles.

    Business Details

    Location of This Business
    9700 Indianapolis Blvd, Highland, IN 46322-2619
    BBB File Opened:
    3/19/2002
    Years in Business:
    72
    Business Started:
    11/1/1951
    Business Started Locally:
    11/1/1951
    Business Incorporated:
    8/29/2019
    Accredited Since:
    3/17/2023
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    7:00 AM - 6:00 PM
    Su:
    Closed
    Additional Contact Information

    Fax Numbers

    • (219) 922-2115
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Traded my Malibu for an HRV. Was lied to about the condition of the vehicle, and they tried to cover it by resetting the battery which eas installed incorrectly and left me stranded days after purchase. I was not assisted to recitfy any issues. Starter issue, sunroof issue. They put in a transfer for my plates but failed to give them to me had to urgently go get new plates. A mechanic looked at the vehicle and does not believe previously stated services were done based on vehicles current state. I believe I was sold a faulty vehicle. I was not provided all of my documentation. No one will answer their phones or call back. I want them to either make all repairs, pay for me to have repairs done elsewhere and pay me back for repairs Ive already had done. My brakes they claim to have replaced are bad, rotors too, cracked drive belt, car needs fluids filled , rear struts broken cup holders, and middle armrest. Estimated repairs over $3000. I believe they sold me a faulty car with multiple known issues, tried to cover it up and lied about services completed in this vehicle.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Savannah B

    1 star

    06/01/2024

    I wouldnt recommend this business. I bought my car from here 9 or 10 months ago and I had problems ever since. I have been there at least 10 times since then, replacing front brakes and rotors, rear brakes and rotors, thermostat housing/gasket , spark plugs , serviced battery/charging system, Fuel system cleaned/serviced and Throttle body cleaned/serviced. Now after I had my front brakes and rotors replaced for months I would hear this very loud squealing metal on metal noise every time I braked I could even feel it and I would take it back there constantly for them to say that my brakes are fine and that my caliper pins were sticking so they supposably lubricated them and that they couldnt hear that noise and made me feel like I was a little crazy. Told me when I asked how much were calipers that they are expensive and never really gave me a price. So today after ***** miles of hearing this loud metal squealing noise every time I braked I took it to a mechanic down the street from my house and he told me the noise was my brakes and rotors and physically showed me that my sliding pins on my calipers were fine and that I didnt need new calipers and after I had him replace the rotors and brakes again I can honestly say I dont hear that noise anymore. So that makes me wonder if they was lying to me this whole time like did they even change or do everything else I got done. Seems wrong to me that I wasted over 500 dollars on new brakes and rotors only ***** miles and only 8 months ago just to replace them again.

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