Business ProfileforWebb Ford, Inc

About a year ago, my car was brought back here to the serivce shop because there was problems. ****************** called me to let me know that I needed a new engine because the coolant and oil was mixing with each other. They inform me that it was a manufacturing issue. 3 weeks later, they order a new engine but inform me that they were only going to replace a part of it becuase the engine wasn't contaminated all the way through. Fast forward to now, a few weeks ago I had to take my car in to another **** dealership because my engine was flashing. What a suprise, now I needed a new motor long block becuase coolant was leaking again. Which means, this **** dealership in Highland, IN did not do something right. But that's when I came to find out that **** tells them what to fix and not fix to save them money when they should have just repalce the whole engine in the first place. So the reason I'm giving them one star is because of the problem I had to deal with almost a year later again and when they didn't provide me a rental even though when I brought the car from there in 2021, I paid for coverage when things like this ,for example, happens. Even if they didn't have anything available at their site, they could of made arrangements for me because I was without a car for 3 weeks last time. Lastly, I take care of my car. it only has ****** miles on it and it's a used 2018. Currently now, it's running but hopefully nothing else majorly goes wrong.