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Complaint Details
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Initial Complaint
01/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Buy some tickets on june of 2023 to a concert that will be on octuber month after the concert they posponed the concert ,they put a new date , they cancel to that new date now its been 3 months and keep calling to give me a refund and they just said no their cant i paid 4 tickets it cost $449.45 each ticket an 2 more with a cost of $227.75 eachBusiness response
01/25/2024
Please submit all documentation (showing proof of all purchases) to the email address of ********************. All of the information will be submitted to Ticketmaster requesting a refund on your behalf.
Thank you.
Customer response
02/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
***********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.