ComplaintsforAsphalt Driveway Repair
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Complaint Details
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Initial Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Friday, July 14, 2023 I contacted *********************** d/b/a PB ******************** (business name advertised on fax) via cell phone number listed on fax as ************** regarding a free estimate to come and look at our driveway due to the misuse of salt over the past two (2) ******* which damaged our driveway. ******* appeared at my home on the same day and looked at the driveway and gave me a quote of $750.00 to repair. I informed *********************** that I needed to seek approval from my spouse and I would get back in touch with him. My spouse agreed and I contacted *********************** again on Monday, July 17, 2023 to come and repair my driveway. *********************** and another person came to my residence on Tuesday, July 18 and did an ABSOLUTELY HORRIBLE job on my driveway leaving my driveway a complete mess, very lumpy, not smooth, discolored, concrete on edges of grass. I contacted *********************** several times via phone calls and text messages from July 19 - July 24, 2023 to come back and look at the horrible job he did and to correct it, and although he said he would come back and also correct it, he has not as of July 24, 2023. ******* needs to be held accountable for his unprofessional work that was done to my driveway, refund my money and reimburse me to get my driveway done correctly by a reputable and legitimate business. His work is NOT ACCEPTABLE!!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.