ComplaintsforUS Auto Finance
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Complaint Details
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Initial Complaint
06/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am urgently writing to address inaccuracies on my credit report caused by the sharing of my personal information with credit bureaus, which has led to significant financial and emotional distress.As per 15 USC 1681 Section 602, I have the right to financial privacy and expect my information to remain confidential.Additionally, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot disclose account details without my explicit consent, which I have not given.The discrepancies associated with US AUTO FIN have negatively impacted my financial situation and require immediate correction.Furthermore, compliance with 15 USC 1666(b) is crucial, as it prohibits creditors from treating credit card payments as late under specific conditions.For your reference, here are my account details:Account Number: **********I request a thorough review of my account, prompt correction of the credit report inaccuracies, and strict adherence to federal laws governing my information.Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this matter.Sincerely,Cauis EregeInitial Complaint
10/02/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I bought a car havent had it a week and unable to drive Ive reached out multiple times to try and correct the problem but the manager is **** cussing at action as if she was a childBusiness response
10/05/2023
In response to ****************** complaint,
****************** purchase the **** Oldsmobile Alero on 9/21/23. He was informed that the vehicle was sold As Is. Please find attached the signed As Is acknowledging he understood. On Monday, October 1st, ****************** is not the person who had called and complained about the vehicle. The person who had called was *************************** and I informed her that I would not talk to her concerning the vehicle. ***************** had called back and ****************** on the phone, and I explained to him the vehicle was sold as is. I also tried to explain several times, that we do not work on customer vehicles, and I could recommend to shops that do work on vehicles. I tried to explain SEVERAL TIMES to inform ***************** that I will not be discussing the vehicle with her. There was absolutely no foul language used.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.