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Find a Location

Midas has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Midas

      null Indianapolis, IN 46268-1940

    Business ProfileforMidas

    Auto Repairs

    Additional business information

    Additional Info:
    It has come to BBB's attention that this location was sold on 1/8/2024 to D & L Management Group, Inc.. If you would like to visit the new Business Profile or file a complaint click here.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Indianapolis, IN 46268-1940
    BBB File Opened:
    8/9/2013
    Years in Business:
    12
    Business Started:
    10/21/2011
    Business Incorporated:
    10/21/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • D & L Management Group, Inc.
    Related Businesses
    Business Management
    • Ms. Robin Garrett, Business Manager
    Contact Information

    Customer Contact

    • Ms. Robin Garrett, Business Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/16/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On August 8, 2022 I paid Midas at 8530 Michigan ************************* to replace my front catalytic converter. My engine light came on indicating a problem. The code said that the converter was not compatible with my automobile. On June 14, 2023, Midas removed and replaced the converter (because I know nothing about cars, I didn't realize until much later, they replaced it with the SAME product.). Again, the engine light came on and for the third time, August 29, 2023, they removed and replaced with the SAME product. I asked for a replacement with the *** converter. At first, until my son-in-law called them, they refused to honor the warranties, saying that it was void after the first replacement. Then when the owner said he would give me a discount toward the correct converter, the amount they quoted for the *** converter was nearly $400 more than my Buick Dealership quoted me. When I asked about this disparity, they said they could not match that offer. A lie just to make the "discount" no discount. This is an unethical practice and should be reprimanded. Midas offered no transportation back and forth those three times as well as the time those three time caused inconvenience and stress to me. I am an elderly widow on which they took total advantage.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latanya F

    1 star

    10/18/2021

    I went to the Midas in February 2020 greatest customer ********************** ever. Went back 10/16/21 at 4:30pm my low tire pressure light was on and I had to get tired aired up to get to the location.I was refused service because it was close to closing and the representative said he wouldn't be staying after 5:00pm to repair the tire. I had to ask him to atleast air the tire up.The gentleman was so rude when I walked in. He said he couldn't repair my car until Thursday. I purchased a warranty with these tires. Monday morning I had my white assistant call and was told to drop her off and he would get to it TODAY.I will no business again at the Midas on Michigan road.

    Local BBB

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