Business ProfileforMiracle Method Surface Refinishing

The owner, ****, came to my home on 2/9 to provide an estimate for repairing a large crack in my bathtub. He said they would have to do a "full rebuild and refinish" and it would cost $1,029. He said, "it comes with a 5 year warranty on the adhesive, when we are finished with it you and ******************************* it and it won't crack". I paid a $400 deposit at the time of the estimate. The job was done on 2/14 and 2/15 and I paid the remaining $629 after the job was completed on 2/15. We used the tub for the first time on 2/17 and there was a crack and bubbling in the adhesive after 1 use. I called the company on 2/19 to inform them of the issue, they asked me to send photos. After I sent photos they said they were going to schedule **** to come out to look at it on 2/23. He didn't show up. I sent a message asking when someone was coming after he was an hour and a half late and then someone named **** (she said she was another owner) called to tell me he wasn't coming at all. Eventually, they scheduled a technician to do a repair on 3/9 at no charge as part of the warranty. The technician said he thought it happened because he used too much lacquer when cleaning during the initial application. We used the tub on 3/11 and there were 2 new cracks/bubbles in completely different spots. I called on 3/12 to inform the company. They asked for photos which I sent while I was still on the phone with them and she said they would talk to the technician the following morning and call that day. I called them 45 minutes before they closed the following day because I had not heard anything. They claimed they just received the photos and someone would call me the next day. I told the girl on the phone I wanted to talk to someone in charge about a refund since I have paid over 1k and can't use my tub. She said it would be discussed with the owners and they would call me in a few days. Now it has been a week and now the company will not respond to my messages or return my call