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Find a Location

Pluto Carpentry has 1 locations, listed below.

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    Business ProfileforPluto Carpentry

    Carpenter

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4547 Evanston Ave, Indianapolis, IN 46205
    BBB File Opened:
    10/28/2021
    Business Incorporated:
    1/13/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • James Reed, CEO
    Contact Information

    Principal

    • James Reed, CEO

    Customer Contact

    • James Reed, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ******************* agreed to build a retention wall, materials were purchased and ***** pickup materials, he blew off numerous appointments and commitments to build the wall. Months pass, then I ask - are you even going to complete the wall as agreed to - he responded no - this is all in writing via email. At this point, he refuses to allow me to get any of my tools or materials back from him, and still is. I had to get the police involved as well. To this date, Pluto is still keeping my materials and essentially stole and the items and time we lost on this endeavor. Pluto also debunked on a tree trimming project, he was paid in full and never completed the task. I had to go hire other contractors to finish Pluto's work. Pluto was to cut and mow property at **** ******** and never did that either. We have been scammed out of thousands of dollars. At this point we have just asked Pluto to drop off all the stolen materials at the agreed job site. ***** has been playing games by keeping our materials hostage and the fact we are talking about heavy brick in which I PAID ***** TO PICK UP FOR MY JOB - NOT FOR HIM TO KEEP. So he decided to NOT do the job and KEEP my materials. Thats theft and BAD business, other need to be weary of these types and this type of shady operation.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie D

    5 stars

    05/31/2024

    I've hired ***** several times on home improvement projects. He did the job right and was extremely professional. There was a break-in at our house for sale that was 2 weeks away from closing, and the robbers left a huge mess. ***** had completed work on that house a month or more earlier, but he came back to help put the house in order before the sale closed. His quick response probably saved that sale. His knowledge of older homes and ethical business practices have probably saved us close to ten thousand dollars since our first project. I could not recommend another human more highly.

    Local BBB

    BBB Serving Central Indiana

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