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Find a Location

Ballard Computes has 1 locations, listed below.

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    Business ProfileforBallard Computes

    Computer Repair

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7740 E 88th St Ste 500, Indianapolis, IN 46256-1395
    BBB File Opened:
    4/4/2018
    Years in Business:
    12
    Business Started:
    1/25/2012
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Marvin Ballard, Owner
    Contact Information

    Principal

    • Mr. Marvin Ballard, Owner

    Customer Contact

    • Mr. Marvin Ballard, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    This transaction occurred on Thursday, March 9, 2023. But the overall deal took place over the entire course of the week leading up to it.I paid $450 to him to build me a $5000 Workstation PC.The nature of my dispute is both being delivered a defective product that died the moment I got it home and put the computer under more than idle load and the way I was treated by him yelling, berating, trying to intimidate and threaten me. As well as constant missing of deadlines they set themselves.The business will likey refuse refund as well as I do not ever wish to interact with him again after my experience with his business.See supporting document for receipt. That is all I was given at the end.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ELLEN O

    5 stars

    06/04/2024

    ****** Ballard is very easy to deal with. He listens patiently and is extremely knowledgeable about computer issues. Within the first 10 minutes of looking into my laptop, he identified a problem that has been causing me grief for the past 6 months (since the guys from Geek Squad at Best Buy installed a new hard drive & installed Windows 10, BUT they neglected to also install/update the driver for my touch pad.) My touchpad became so weird and frustrating that I was ready to get a new laptop. But ****** fixed my touchpad issue and also found SO MANY of my photos that the Geek Squad said they transferred to my new hard drive (but the photos DID NOT transfer over and I was heartbroken about that). But again, ****** fixed that too by finding all the photos (still residing on my OLD, corrupted hard drive) and transferring them to my new hard drive! He also told me about a great anti-virus program (Malwarebytes), and a photo-duplication program (MindGems) which is efficient and easy to use, and will free up SO MUCH space (as I have a ***************** duplicate photo situation that I havent been able to get control of until now). ****** is kind, smart, efficient, and SO knowledgeable about computer stuff! He really helped me out and saved me from having to buy a new laptop!

    Local BBB

    BBB Serving Central Indiana

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