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ComplaintsforBP Gas Station
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Complaint Details
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Initial Complaint
10/11/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The date of the transaction was 10/8/21. I pulled into the BP gas station at *************************************** with low tire pressure of PSI 27. I used my debit card the air compressed machine turned on. I put the hose on my tire while continuing to monitor my PSI I noticed it had decreased significantly down to PSI 12. I walked in the gas station to ask the clerk about the machine he stated that it only took quarter and wasn't working. I expressed to him that it took my money and flattened my tire, he refused to give me a refund.Continuing to say the machine was broken there was NO SIGN on the machine at all. He told me to get money out of the *** machine and he would give me change. I had proof from my bank statement that the machine took my money. He continued to refused to give me a refund or attempt to help me solve the problem of it making my tire worse. I left the store and had to drive to another gas station with a nearly flat tire. Taking the risk of ruining my tire/rim.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.