ComplaintsforVillage Pantry
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Complaint Details
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Initial Complaint
07/27/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
They refused to accept paper id as an idInitial Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased some drinks and a cigar from the Village Pantry in ************, ******* at ******************* at approximately 8pm last night 5/7/2024. I was about to exit the store when a veteran worker of almost a year got the attention of another worker that she was training. She was smiling at the time and appeared to speak jokingly when she told the trainee that the guy i was talking about, do you remember when i was telling you about the guy whose wife said he was an (Asshole) or (jerk). I stopped before exiting and said who are you talking about, whose wife? I said you talking about me? She said yes. I said boy, thats bad. I then asked when did that conversation take place and she said last night. I then tried to play it off smiling back because there was another customer waiting to check out. I then exited the store and immediately called my wife to ask her if she had said such a thing. She obviously became upset. Regardless, of her and my wifes interaction the night before it was apparent to me immediately that the employeee should not have announced loudly what she or my wife discussed about me of that nature. The employee again, works 2nd shift and has darker hair color. The new employee has blonde hair color but did not say anything and only acknowledged the previous conversation she was asked about. My wife said that the worker has talked bad about me before to her. I do not personally know the young lady worker. She has previously joked with me and my wife while we were both in the store that i should fill up my car instead of getting smaller amounts of gas but i dont otherwise know her. I believe her comments tonight were very inappropriate and i am sure i will avoid going in that store as much because of this unpleasant experience.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.