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          AES Indiana has 1 locations, listed below.

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            • AES Indiana

              One Monument Circle Indianapolis, IN 46204-2901

              BBB Accredited Business

            Business ProfileAES Indiana

            Electric Companies
            BBB accredited business

            Contact Information

            One Monument Circle

            Indianapolis, IN 46204-2901

            Get Directions
            Visit Website
            (317) 261-8222

            Customer Reviews

            1.03/5

            Average of 67 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            145 complaints closed in last 3 years

            91 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/19/1920

            Years in Business: 123

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            One Monument Circle, Indianapolis, IN 46204-2901
            BBB File Opened:
            4/14/2008
            Years in Business:
            123
            Business Started:
            1/19/1901
            Business Incorporated:
            10/27/1926
            Accredited Since:
            12/19/1920
            Type of Entity:
            Corporation
            Alternate Business Name
            • Indianapolis Power & Light Company
            Business Management
            • Ms. Catherine Lockhart, Community Manager
            • Mr. Ken Zagzebski, President/CEO
            • Ms. Alma Chavez, Senior Advisor
            Contact Information

            Principal

            • Mr. Ken Zagzebski, President/CEO

            Customer Contact

            • Ms. Catherine Lockhart, Community Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            145 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/13/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Our power constantly goes off for like 2-3 seconds without fail every SINGLE week. There has been constant outages in the area and there has been nothing done to improve this whatsoever. I live in ******** and there has been SEVERAL power outages since we moved in to our apartment. Every once in a while is one thing, at least a few times a WEEK?! Without any warning??? I dont get it AES. You charge 7% more and done give us electricity even consistent with even first world standards. Im a PAYING customer and have NEVER missed a bill. Fix this or Ill make sure it gets to people who will fix it!!!
            Read More
            Read 144 More Complaints

            Customer Reviews

            67 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Blake P

            06/25/2024

            The fact that these f**** can't even keep the power on during the lightest rain of the year......? The fuck! Try to talk to support and they don't know a **** thing, I wouldn't be surprised if everyone that works there needs their mommy to dress and feed them. They don't even know how to charge their customers one month is one price, the next is less than half, then the next is double the original, call to talk about it, "I'm sorry ********* how much do I actually owe?? "Sorry sir, I can't get that information" I know drug addicts that are more reliable than these f****
            Read 66 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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