ComplaintsforTitandigger Excavators
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/14/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
June 24 purchased an excavator from this company. Multiple excuses with unable to deliver. Asked for refund. Company stated would send refund. 2-3 weeks later supposedly a refund sent by Company by **** Now offically lost by ***** Claim filed????? Company said would send another cashier check. Still nothing as of 8/14/24 company has multiple addresses. Money was wired to company. Have all emails . Really no phone calls.Initial Complaint
08/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Purchased a piece of heavy equipment from this business and they promised to deliver the equipment. Equipment never arrived, received email after email with excuses as to why could not be delivered. Requested refund, shipping label was created, tracking number was sent, but no package with refund has been received. Contacted *** and *** checked into shipping and stated no movement on package. This business has a full website up, posing as a legitimate business, but they are not!Initial Complaint
06/26/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased an excavator and they could not deliver it as promised. They offered a full refund of the purchase price. They provided us with a tracking number for the refund check but after speaking with *** they told us a label was created but they never received a package to deliver.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.