Business ProfileforAmerifence

This is in regard to a gate installed incorrectly.I contacted Amerifence in August 2023 for bid on a new fence.8-17-23: ************************ arrived at my home and gave me an estimate. This was a referral from a family member whom did extensive research in interviewing companies. We agreed at a price of $6,000 and I wrote a check for $1800.00. 9-5-2023: Fence was installed and a final check of $4200.00 written.Starting October 3, 2023 through March 23, 2024. I was in and out of my home traveling as I have for the past few years. Mostly out.When I returned home and the mail person started using the front gate 6 days a week, I noticed the problem. I had 3 gates installed, 1 to my driveway, 1 to my east side sidewalk to the back of the house and 1 at the sidewalk, which is main entrance to my home. The first 2 were installed correctly. The Main gate to my property was installed incorrectly, it opens out and the handle is on the inside, so dogs and children can get out. I have dogs and children visit me. Plus it didnt close tightly and could be left to swing back & forth. I contacted Amerifence May 20, 2024 for a service call.5-30-2024: Amerifence made a service call. He tightened the hinge so it wouldnt sag for the time being and called the office for advice.Within 20 minutes the hinge was tight and I had received 2 phone calls from Amerifence. First call from ***** 2nd call *****. Both calls were nearly duplicated. I was given 2 options. #1 put a pad lock on my front maingate to my home. I legally cant because the **** needs to deliver my mail. #2 cut the gate off so it clears the step and install correctly and be happy with the gap under my fence. Each phone call was less than 2 minutes. The 2nd call ended with a Take It Or Leave It.My family member explained, #2 could work. I have tried to call the office, no answer, I hope they didnt block my #. I am a senior citizen, widow living alone.