ComplaintsforBelfor Property Restoration
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Complaint Details
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Initial Complaint
04/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My basement flooded and the water removal company caused a lot of damage to dry the basement out. I called Belfor to get a quote for reconstruction, not many companies responded since it was not thru my insurance. The representative came to my house and took the information he needed, but has yet to provide me with the quote. I have contacted the company three times, two of those times I spoke directly to the representative and he said he would email it to me. I have yet to receive anything, the third time the person on the phone told me they would have him call me back. I feel like because he is not going through my insurance he does not want to provide me the quote, but I was not told that was a requirement, if it is why did he not tell me he couldn't do it in before he took the information about my house.Business response
05/16/2022
**************** was provided an estimate. I confirmed this with her today via telephone call at 4:08 pm.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.