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Find a Location

Marble and Granite Solutions, LLC has 1 locations, listed below.

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    Business ProfileforMarble and Granite Solutions, LLC

    Granite

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3302 English Ave, Indianapolis, IN 46201-4327
    BBB File Opened:
    12/20/2021
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Incorporated:
    2/10/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jose Herrera, Member
    Contact Information

    Principal

    • Mr. Jose Herrera, Member

    Customer Contact

    • Mr. Jose Herrera, Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Mid December of 2021 I contracted to buy and have installed two pieces of quartz. ********************* *************) was the salesman I spoke with , address in pictures. The contract included a 94 piece to include a place for a sink and fixtures and a 40 piece for smaller counter. We scheduled an installation for the next week. The contractor remodeling my kitchen found more issues and I called **** to cancel installation. **** said that was fine, let him know when. I contacted **** 2/9/22 to let him know cabinets would be installed the next week so he could remeasure, and pick up sink template hed forgotten. The difficulties reaching **** soon began. In total, **** scheduled, then was no call/. I show SEVEN times for which I have texts. Phone plans may have included one or two times. Aft installation, the smaller piece was a foot too small and on the large piece, the seM was very noticeable. Again, **** has promised to cone repair and not shown up. At one point he said he had smaller piece cut. A later appointment was postponed because he had to cut the piece. I have rescheduled appointments for my job, emptied counters of heVy microwave, toaster oven, etc for no reason. I am tired and frustrated with being treated so disrespectfully and as if I am stupid. I would like the BBB to help me get what I am paying for and help to keep **** from postponing. Thank you.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Arron T

    1 star

    06/27/2024

    Paid to do a job and wouldnt not show up. I was told everyday for weeks that they would be there tomorrow they have delayed my project for several weeks. They never finished the job, but they did get paid in full. Terrible quality of work.

    Marble and Granite Solutions, LLC Response

    06/28/2024

    We appreciate your feedback, but we build a whole Duplex for you. We should receive more credit then this. If i'm not mistaken there at your investment home fixing a few trim areas that need finish right now. We will always try to make things right.

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