Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Diamond Hair Company, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDiamond Hair Company, LLC

    Hair Products

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    At Diamond Hair Company we offer quality hair extensions and products. We also provide various services for your hair needs at our salon. Call us to book an appointment. 

    Products & Services

    Hair Extensions

    Business Details

    Location of This Business
    5324 W 16th St, Indianapolis, IN 46224-6403
    BBB File Opened:
    8/23/2013
    Years in Business:
    13
    Business Started:
    8/15/2011
    Business Incorporated:
    1/12/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Hope Hall, Co-Owner
    Contact Information

    Principal

    • Ms. Hope Hall, Co-Owner

    Customer Contact

    • Ms. Hope Hall, Co-Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    31 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Ive emailed several times as well as called and no one ever picks up the phone. Ive wrote them on social media ( instagram @diamondvirginhair) and the messages says seen but no one responds. I wrote the business page as well as Hoperenita ( the owner) who seems to be out here living her best life with my stolen money. I placed an order on April 9th and I have yet to receive any updates. This company is processing orders( taking your money) and not sending out the product. Ive ordered from Diamond hair company many times in the past and never had any issues. It is now June 28 and still nothing. No product no money. They will just not cancel my order. This company is a scam. I dont have money just to give away. I went to there website today to find out that it no longer exist.I hate that I trusted this company.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Celeste T

    1 star

    09/04/2022

    I placed an order on April 26,2022. I have not received the order nor a refund. It is now September 3,2022 and I still have not received the item nor a refund.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.