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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I dermaplained my face at home and now am going to have permanent damage scars . I did everything right by the instructions.. how can they sale at home dermaplaing razors when they have to be licensed in the office to do the procedure and why wouldnt they put a warning of how bad potential damage could beBusiness response
02/17/2022
Thank you for sending this to my attention. We are a commercial and residential supplier of doors, locks and associated builders hardware. We do not sell or have any involvement with dermaplaining. Our Finishing Touches business is the residential lock showroom, see attached website https://finishing-touches.biz/ . There is a Finishing Touch Hair Salon close to our office. I'm wondering if this has something to do with that business? However, it definitely doesn't have anything to do with us. Maybe ******************* would be able to check her receipt for the item and verify the name and address of the business?
I have not received any email on this until today. So, maybe the other emails were getting caught in our SPAM filter. I had also receive a prior call from ********** ************** and have left a few messages with no call back. Regardless, let me know what else I may be able to do to help clear up this issue.
Regards,
*****************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.