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Ron's Home & Hardware has 1 locations, listed below.

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    Customer ReviewsforRon's Home & Hardware

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    4 Customer Reviews

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    • Review from William Z

      5 stars

      07/10/2023

      Thanks for prompt service. ***** Q Cart ordered through Amazon was shipped promptly and actually delivered several days early, (Sat before Wed scheduled). Cart was in original, unopened packing and in perfect condition.
    • Review from K. F.

      1 star

      06/23/2023

      I will never purchase from this company again no response to phone calls or emails I see I am not the only disappointed customer.

      Ron's Home & Hardware Response

      06/26/2023

      Thank you for taking the time to leave a review. We are unsure why you would state you are unable to contact us. You placed an order with our company back on 11/28/22 (over 6 months ago). Under your order information on Amazon you are always able to message our company through there. We do not show you have ever attempted to contact us. We respond to all email correspondence within a 24 hour timeframe.

      Customer Response

      06/26/2023

      My last order was not through Amizon it was directly through your company the part you referenced fit purfectly my last purchase was around June 1 thats not important it was a rain cap for my stove pipe and the only issue was the retaining band didnt fit the rain cap did not attach down to the pipe correctly to use the band it was about 1/2 from seating to the pipe it did lock down so I put a s**** in to it to keep it from unlocking I called the number listed but no one was answering it could have probably been a simple fix with a wider band but it just wasnt worth the hassle customer service is everything.
    • Review from Sara A

      1 star

      05/02/2022

      I purchased an item from Ron's Home & Hardware through Amazon. The item came with no instructions on how to work it. I called the number on the invoice for ***** (which is the same number given for ***** on the Better Business Bureau). When you call this number there is an automatic message saying "we only correspond through email". Then you press the number to get the email address for *****, and it is not clear. I called the number 7 times to try and see if I could make out the full email address to contact them, and the message saying what their email is, is always unclear. I then did several searches to try and find ***** contact information online, and the only information provided everywhere is the same number that is on this site under contact info.Thus, ***** **** and Hardware is virtually unreachable.
    • Review from Harry M

      1 star

      12/31/2021

      I placed my order on Dec. 18th. 2021, to Rons Home and Hardware through ****, of the three draw, 227 Pcs. DeWalt Mechanics tool set ,it was delivered in good condition and sooner then expected, thank you for that, unfortunately my tool set arrived with a couple of missing ******s from the sealed packet inside, I understand things happen especially in the rush of the holidays so I simply requested to please send me the pieces that are missing. 1- 19MM , 1/2 Dr. ****** 1- 7/32. , 1/4. Dr. ****** I sent RH&H an email and they quickly sent me what appeared to me to be an automated response, stating that I didnt specify wither or not the package was damaged, I quickly sent them another email stating that if they had bothered the read the email it stated that the package arrived in good condition. The following day I received an email with the same response, weather or not the package was damaged. The filling day I sent them another email stating that they should care more about the customers then trying to blame there mistakes on the shippers and handlers and that if they dont care about us or rectify the situation I will file a complaint. There response was that they dont send automated responses (yeah right) and that they receive items directly from the manufactures ( so why call yourself a hardware store, that cant get two little ******s) and if I wanted to I can send the item back to them though **** and reorder. Now I had already given the item away as a gift it was opened and the packaging discarded, I wasnt about to ask for the whole thing back, (So thanks for nothing) My advise to anyone thinking of buying anything from Rons home and hardware is Dont !! They dont care about you !!

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