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U S A Track & Field, Inc. has 1 locations, listed below.

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    Business ProfileforU S A Track & Field, Inc.

    HMOs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    132 E Washington Street #800, Indianapolis, IN 46204-3723
    BBB File Opened:
    2/19/1979
    Years in Business:
    45
    Business Started:
    2/19/1979
    Type of Entity:
    Corporation
    Business Management
    • Ms. Gina Miller, CFO
    Contact Information

    Principal

    • Ms. Gina Miller, CFO

    Customer Contact

    • Ms. Gina Miller, CFO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ***** charged my bank card for $140 and charged this amount twice for a total of $280 withdrawn from my checking account. I created a ***** help desk ticket on January 1st requesting an explanation of the charges and refund. I noticed that my help desk ticket has been closed as complete several times but as of today, I do not see a refund to my bank account and nobody from ***** has informed me of the reason for the $280 charge to my bank card. I have called, e-mailed, updated and re-opened the help desk ticket several times. I received an e-mail from the regional manager for ** ***** advising me to call ************ to discuss. I called twice and left a message on a voicemail. I received a return call on January 25th from the ** regional manager who advised me to call the national office. I called ************ and left a message but my call was not returned. On January 25th, I submitted a request through the contact link on the ***** website but there has been no response to date. As January 30, I have not received an explanation of the charges to my bank card and I have not received a refund. This withdrawal by ***** resulted in a negative balance in my checking account because I was not prepared for the charge and because the money has not been returned to me. According to the information on the ***** website, I have no active or current membership so the charge was not for membership dues. I would like to know why my bank card was charged $280 by the ***** and if there was no legitimate reason to take this money from me, I would like the above amount returned immediately. I was told by ***** representative ************************, that the refund could take up to 2 weeks but it has now been a month since I notified ***** of this issue and I still have no answer and no refund.
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    Customer Reviews

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