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Find a Location

The U P S Store has 1 locations, listed below.

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    Business ProfileforThe U P S Store

    Mailing Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    973 N Shadeland Ave, Indianapolis, IN 46219-4809
    BBB File Opened:
    2/10/2006
    Years in Business:
    28
    Business Started:
    8/19/1995
    Alternate Business Name
    • Mail Boxes, Etc.
    • Talbott Corporation
    Business Management
    • Rachelle Polo, Owner
    Contact Information

    Principal

    • Rachelle Polo, Owner

    Customer Contact

    • Rachelle Polo, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    For starters this complaint is in regards of a situation that happened 03/03/23 and 03/06/23 at the *** store # **** located at ***************************************************** ******************** . I ****** (consumer) went into the the *** store 03/03/23 expecting to get 3 packages shipped certified mail with a return receipt . I , ****** give the employee that was working at the time my documents that I wanted sent out. He weighed them and told me a price per pack. I agreed and he started the shipping process . During the transaction I was prompted to sign a little screen and the employee turned the screen back towards him and went to the next packet . After he completed every thing i paid for what i thought was certified shipping and left the store . When i get home i noticed that all shipping receipts have like 2-3 errors on each one so i called and got them canceled and went back to thew store 03/06/23 asked the speak to the manager and and asked me what i wanted from all this confusion so i told him the declared value of each package which is ****** . During this back and forth another employee walk up to me and tell me i need to calm down and proceeds to yell out hey ***** or *** to hang up on me because she is over him and i ask her well while would you let me be talking to him for this if your over everybody that dosent make sense and she tells me to get out her store then she calls law enforcement and tells me that im not getting anything. When the police get the they basically say its ********* and i cant do nothing but file a suite and im banned from all *** stores in ************
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    Customer Reviews

    0 Customer Reviews

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