ComplaintsforAsheboro Emergency Physicians
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Complaint Details
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Initial Complaint
08/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In September of 2022, I was seen by ******** Hospital for a broken left leg. Surgery was performed and I was sent home. I have BCBS state insurance. Fast forward to present time, I am seeing an account turned over to collections from an Asheboro Emergency Physicians that according to *************************, was responsible for the billing from their emergency department at that current timethey no longer use them anymore according to *************************. After multiple calls between the hospital, Asheboro Emergency Physicians, my ************** and AmeriFinancialI have had next to no help. This bill sent by Asheboro Emergency Physicians was never received by myself or my insurance. I have verified multiple times and neither have received it. Asheboro Emergency Physicians claims they sent multiple reports of the bill but my insurance never received anything. Now when I call Asheboro Emergency Physicians, they claim the account is closed and there is a zero dollar balance showing. On the contrary, when I now am reaching back out to AmeriFinancial, they are claiming the account is still active and they are still wanting their $809 plus an additional $57 for their fees I think they call it? AmeriFinancial are telling me that the account says zero dollar balance on Asheboro Emergency Physicians end because it has been turned over to collections. I requested a paper copy of the bill to be sent via mail to my address over two weeks ago from AmeriFinanfial on the 26th of July 2024 and have still NOT received anything. My insurance sent me an entire list of what was billed to them and not a single piece is from Asheboro Emergency Physicians or for $809. I am needing help in getting this resolved and someone actually knowing what is going on who can legibly speak English. Can anyone help me?Initial Complaint
12/07/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They sent me to collections for a **** that was paid which is now showing as a derogatory **** on my credit reports.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.