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Find a Location

Ed Martin Nissan has 1 locations, listed below.

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    Business ProfileforEd Martin Nissan

    New Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    802 N Shadeland Avenue, Indianapolis, IN 46219-4800
    BBB File Opened:
    7/18/2005
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Incorporated:
    1/18/1984
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ed Martin East, Inc.
    Business Management
    • Ms. Julie Van Ameyde, Reputation Manager
    Contact Information

    Principal

    • Ms. Julie Van Ameyde, Reputation Manager

    Customer Contact

    • Ms. Julie Van Ameyde, Reputation Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a 2023 Nissan Maxima from noted dealership on March 2, 2024. Was told at the time that I would receive title paperwork to take to the *** in 2-3 weeks. At this point I have not received it. I called on April 1st and talked to my salesperson. Was told to wait til the end of the week if it had not arrived to call him back. It has not arrived. I called again to the salesperson on April 8th had to leave a VM. Called the dealership and asked for the finance department and had to leave a VM. Called on April 9th to the dealership and asked for the person who handles their title paperwork and had to leave a VM. Today I have called the *** and was told they need the paperwork after waiting on hold for 30 minutes. Have filed a complaint with the attorney general of the state as well as a complaint with another state agency. At this point I am just looking for a rapid resolution to this as I have 45 days from purchase to plate the car. Note that my down payment was in two parts. The later part being March 26. Even if it was two weeks from that date it would still be two weeks as of today.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jerry W

    3 stars

    12/01/2021

    I bought a nissan rouge Nov 5 2021. They gave a deal which I thought was ok, But when trying to get a loan, they showed me a bank that would give it to me a **** interested rate. I took it not fully happy with that amount. I go to another dealer and found out that Nissan was giving interest rate at .9 for 60 month in all Nissan dealers. Plus I called the salesman and he told me he did not know anything about that. Well what company not tell their salesmen that. The dealership told me they would try to get back to me. Have they.. no

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