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ComplaintsforThe Indiana Orthopaedic Center, PC
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Complaint Details
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Initial Complaint
10/27/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Guarantor ID: ********* I injured my left hip while playing volleyball for the University of Indianapolis. I needed to seek medical care. Our contract with the university is that our insurance will pay primary and then they cover the balance. Since these charges came so early in the year our healthcare flex spending account kicked in and paid the balance. So as of right now our insurance has paid, our flex spending has paid and so has the university, creating an overpayment. The overpayment can be sent back to Cigna to be applied to our flex spending or back to us. The date of service and over payment is 5/12/21, overpayment $40.08.If you have any questions, please refer them to my mom (****) at ********************** or ************. My home address to send the overpayment to is the one that you should have on file ********************************************** *** This is the letter that our daughter sent to them on 9/22/2021
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.