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Find a Location

EcoShield Pest Solutions Indianapolis, LLC has 1 locations, listed below.

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    Business ProfileforEcoShield Pest Solutions Indianapolis, LLC

    Pest Control Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/2/2022

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Indianapolis, IN 46268-4104
    BBB File Opened:
    5/27/2022
    Years in Business:
    2
    Business Started:
    11/4/2021
    Business Started Locally:
    4/25/2022
    Business Incorporated:
    11/4/2021
    Accredited Since:
    12/2/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Parker Shumway, Business Manager
    • Mr. Joshua Bland, CEO/Owner
    • Mr. Axel Mellado, Complaint Contact
    Contact Information

    Principal

    • Parker Shumway, Business Manager
    • Mr. Joshua Bland, CEO/Owner

    Customer Contact

    • Mr. Joshua Bland, CEO/Owner
    • Mr. Axel Mellado, Complaint Contact
    Additional Contact Information

    Email Addresses

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Last Summer 2023, we had someone stop by our home that claimed he was working with our next-door neighbor. He was a salesman (*************) from EcoShield Pest Solutions. He offered a deal. He said he could treat our house for $159 per application if we signed up for a minimum of two treatments. I went ahead and said okay. Our salesman, *************, said that we could cancel any time, but we would have to do at least two applications. I agreed. ** did the first application that day. A few weeks later they tried to come out to the house to spray without first scheduling it with me. I told them I wanted to wait a little longer before we did our next application. I told them that I wanted to stop the treatments after the second application. This is where everything started getting confusing. They kept telling me I needed to do at least 4 treatments, I told them that wasnt what I was told. I called *********** ************* and he said he would get it taken care of and to just pay for the second treatment and he would cancel out my account. Probably 5-6 weeks later Ecoshield started calling me again to set up more treatments. I informed them my account was supposed to be canceled and to talk to *********** ************* and they told me he was no longer with the company. After a long phone call with Ecoshield they would not cancel my account and are still wanting to charge me an additional $150. I am exhausted trying to deal with Ecoshield.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victoria K

    1 star

    07/06/2024

    Update:So upon signing up the service guy (****** the bug *******************)told me that he would cover the initial service fee and that I wouldnt be charged anything for 45 days and it would only be 160( which is why I signed up)However this was a lie! I woke up this morning, with the company trying to charge my card 149$. So now its been 4 days which over the 3day cancellation period Im responsible for the 149 plus 151$ (cancel fee).The guy who came out and did service was great but initial guy was a liar!Cleeford! Cleeford! Cleeford. He came out was on point did a great job. Hopefully hes my guy from now on.

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