7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Stephanie J
5 stars06/21/2024
Thompsons is professional, knowledgable, and reasonably priced. I have used them more than once, I highly recommend them.
Thompson's Plumbing Sewer & Drain Service, LLC Response
06/22/2024
Thank you so much for the kind words. We are happy we could get your plumbing issue resolved quickly for you & appreciate you and your business! Please let us know if we could be of any help in the future!Review from Chelsea P
5 stars04/01/2024
Cannot say enough positive things about **** and ****. I reached out after seeing several people in our area used them. Our water heater broke and flooded our home. **** was out the same day and was ready to replace the same day but we had to wait for our home warranty to do their part. **** and **** were very attentive, professional, and kind the whole step of the way. Because of them the process was quick and easy. I will refer everyone I know and they will be the only plumbing company I use going forward. Thank you so much!!! A+++++Thompson's Plumbing Sewer & Drain Service, LLC Response
04/02/2024
Thank you so much for the wonderful review! We are so glad we were able to help you out & get it done in a timely manner. It was our pleasure to work with you & please don't hesitate to call us if you need anything!Review from Eric W
5 stars03/26/2024
********** Plumbing was awesome when it came to replacing my water heater. When initially talking to him on the phone, he took his time to explain everything that was needed, what my options were, and gave me a quote. The price was similar to a few other quotes I had gotten but what won me over was his attention to detail and making sure I understood everything that was going on - including what regular maintenance I should be doing. He also did things the right way (per ******* code) instead of the cheapest/quickest way just to get the job done. I appreciate that. ********** Plumbing did a great job on the install - even hauling the old *********. Excellent work and I would have them back again.Thompson's Plumbing Sewer & Drain Service, LLC Response
03/27/2024
Thank you so much for the wonderful review! We are happy that we were able to take care of your plumbing needs in a timely manner & that you are happy and satisfied with the work done for you. Please keep us in mind for any other plumbing issues you may have in the future, it would be our pleasure to be able to help you out again.Review from Sandy S
5 stars11/06/2023
Excellent service. I found them on the ***************** Chat and I was not disappointed. My appointment was for 3 and he called and got me in a few hours early! They had out outside water bib changed out in about 20 minutes. My husband was not going to do it and I was here for it! ?? I dont like being the assistant!Thanks again for the service (and saving me from going to Lowes 10 times to get the right parts)! I have you in my contacts if I ever need you again.Thompson's Plumbing Sewer & Drain Service, LLC Response
11/08/2023
Thank you so much for the review! We appreciate ********* feedback & are here for you for any future plumbing needs you may have. So glad we had the opportunity to help you!Review from Rose E
5 stars09/13/2023
Two days ago, on September 11th, we had the misfortune to have a water leak and water all over the floor.We looked to FT chat to look for plumber recommendations. We chose ************************* (******** Plumbing). In a nutshell, this man blessed us yesterday. He got to our house very quickly, found the leak very quickly, and then it ended up he didn't charge us for the part and his time.He mentioned that it was the anniversary of one of the worst days in our country's history and he wanted to do something positive for two senior citizens. We also have had a short run of bad luck with house stuff. What a blessing! We are grateful!Use ************************* and ******** Plumbing.Thompson's Plumbing Sewer & Drain Service, LLC Response
09/13/2023
Thank you so much for the wonderful review! We appreciate you. So glad we could do something to help make your day a little better.Review from Nick B
5 stars04/26/2023
Super fast response time! Came out same day! Very professional and did great work! Would definitely recommend for your plumbing, sewer, or drain problems!Thompson's Plumbing Sewer & Drain Service, LLC Response
04/28/2023
Thank you so much for your review & kind words! We appreciate you & look forward to working with you again in the future!Review from Angela E
5 stars04/06/2023
Friendly and professional got to the job and fixed everything leaking in my basement Id definitely will use ******* Plumbing againThompson's Plumbing Sewer & Drain Service, LLC Response
04/07/2023
Thank you so much for the great review. It was our pleasure working with you and also taking care of your plumbing needs & we look forward to working with you again in the future!
Customer Review Rating
Average of 7 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.