ComplaintsforPate's Pool Service & Supply
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Complaint Details
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Initial Complaint
08/26/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed a contract with pates in Dec of 2020 to renovate my pool. They were 3 months late to starting the project. Once the project started they were careless with my property hitting 6 plumbing pipes while doing cement work. I also talked with ***** the owner about them sending 4 guys a day and only one working at a time. ***** didnt express concern with this. He demanded full payment before the completion of the job and attempted to charge $5,800 extra for additional labor due to the delays (because the guys were not working), I paid 2/3 of the price and said they would get the rest upon completion which required a walk through with the owner. The liner and equipment was installed with subpar quality and I have to hire out other contractors to fix what they did. They still have to install a auto cover and will not schedule me, take my calls or texts, and or return communications.
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Contact Information
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 4:00 PM |
SuSunday | 12:00 PM - 4:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.