ComplaintsforEthosity Property Management Group
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Complaint Details
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Initial Complaint
02/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We rented from Ethosity my husband took a fall down the stairs when I reached out to the company they avoided me and when we were released from the hospital my husband could no longer live in the home I reached out more times, cleaned the apartment sent keys back and then never received our deposit or any information about the house and now there is an eviction on the record!!!Initial Complaint
03/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ethosity management has managed my property in ******* for the past year. I am disappointed at their level of service especially their lack of communication. My emails and phone calls sometimes take weeks to get returned. After my tenant moved out, I reached out to them and left messages and emails with no response. It has been over 3 weeks with no communication from their part. I am seeking my due rents of $1980 and my due part of the deposit after they do a final inspection to assess the damage. I am not aware that they have done a final inspection yet.Initial Complaint
02/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*************************** and the rest of the Ethosity team has been managing our property for us for years, but hasnt remitted any 2023 rental income. They havent answered dozens of phone calls or emails all month. Essentially theyve ghosted us and broken their property management agreement. Wed like them to remit the rents they owe us.Initial Complaint
01/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
12-31-2022 i made my landlord aware of me having a plumbing issue. I can't use my shower or toilet. It has been 3 weeks and the issue still isn't fixed. I have to leave to use the restroom from my own house i pay $785 in rent. They have had 2 separate companies come look at the problem but haven't fixed anything. Today is 1-17-2023 and the problem still hasn't been resolved. What do i do to get this fixed.Business response
02/02/2023
We know repairs and maintenance issues are frustrating. And unfortunately, they are inevitable. We received the notice from the tenant and placed him in a hotel to account for his only working restroom not working. After receiving an appropriate quote from a qualified vendor, the work was started and is completed. Our goal is to resolve the issue competently and correctly as quick as possible. This issue has been resolved.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.