ComplaintsforDog Ear Publishing, LLC
Current Alerts For This Business
BBB files indicate that this company has a pattern of complaint. Specifically, consumers allege that the company:
- Fails to make royalty payments in a timely manner.
- Does not respond to consumer requests or inquiries in a timely manner.
On 04/29/2020, BBB contacted the business and requested they respond to the alleged pattern. As of July 14, 2020, the company has failed to respond to BBB's request.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I recently found out they are still selling my book on ****** books. I never received any royalties even they were in business and now I find they are still selling my books.Initial Complaint
11/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had my book published with dog ear publishing in 2015. Within that time, I have received small profits! Every time I tried calling or emailing, Suddenly I stopped receiving checks. And several people have told me they've tried ordering by book with no success. I'm totally disgusted and disappointed as I now had no access to my book or the manuscript.Initial Complaint
09/26/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Arranged for Dog Ear Publishing to publish 3 books starting in 2008, 2013, and 2019:One Excellent One, Looking For And Being... by Hawk One *********************** And Creation... by Hawk One Excellent Project, Of Earth And Soul... by **** Only a few royalties were ever received, early on in this relationship.Recent attempts to Log In to check account status and royalties, are no longer available on web site.Recent attempts to contact them is also impossible, all contact information has been removed from the web site.Initial Complaint
02/21/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Dog Ear Publishing Went out of business and while stealing royalties from still selling my book. They have impossible to reach to have them to stop selling my book on multiple platforms such as ******* international and Apple Book Store. By doing so they are Infringing on my trademark right which I own the trademark to the name Pharafaneelya which is on the cover of the book and throughout the book. They have now went under DogEarPublishing.net instead DogEarpublishing.com. I have tried to reach out and to settle this like professionals, but there has been no success and not even a professional contact to resolve this matter. They are still trying to sell my content illegally and without my permission. This is the new web page ( *********************************************************************)Initial Complaint
12/20/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I had my book published with dog ear in 2017, and within that time, I've only ever gotten $25 in profits. I've also had several people try to order my book over the years to no avail. A few years back, I updated my address with the company and they assured me that everything was good. But still, never received any more checks. And now, I can't even go into the author project system due to the company being now out of business, much to my dismay.Initial Complaint
12/08/2022
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I paid dog ear publishing to publish my book, ************************. I know my book sold numerous copies and I was never paid for any of them. I called the company numerous times and they always had an excuse until they went out of business. I hope theres a lawsuit against the company and I want to be a part of it. This company, namely the owner needs to be held accountable!Initial Complaint
08/10/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I published a book with Dog Ear Publishing a few years ago, once it was published, I was never able to get a hold of anyone again.I wrote a nice review in the beginning because I was asked to, and deeply regret it. I then wrote a review to warn people, but it seems like it was removed. I never received any royalty payments, and now a few people reached out saying they couldn't buy my book. I knew I was scammed. It is upsetting to not even be able to get all my files.Initial Complaint
07/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I published a book with Dog Ear Publishing in 2013. I recently learned Dog Ear went out of business and I am unable to order copies of my book. I would like to know who now owns the copyright information and to get the materials so that I can print the book elsewhere.Initial Complaint
01/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I self published two novels with Dog Ear Publishing in 2014 and in 2016 (The Fathers Sins and Temptation to Sin). My novels have been selling on Amazon and from the website since but Ive received no royalties. Nor did the company give any acknowledgment to me as an author that their business was closing so that I could recover the production files and any other materials related to my book, including copies of my novels. I would also like legal clearance to publish with a real publishing company. Both my novels have a registered ISBN and copyright in my name. Can I get some assistance? I appreciate any help!Initial Complaint
11/09/2021
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I published a book with Dog's Ear Publishing and I have not gotten any royalties. I know the books has been sold at least over 500 copies but the Dog's Ear Publishing would not record the true number in the system. I knew many friends, co-workers, and relative bought many copies of the books.
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Customer Complaints Summary
16 total complaints in the last 3 years.
3 complaints closed in the last 12 months.