Business ProfileforREROOF Exteriors, Inc.

Reroof's representative *******************, advertized on the NextDoor website roofing services. He visited my house on March 22nd, 2023. I needed to fix a 1 ft wide hole in my roof near the gutter on the west slope. I accepted their quote. In order to fit this repair before rain storms (in the coming three days) , they claimed,they were not able to sign a contract with me per Indiana state law.Their workers arrived on the 03/30/2023 and once they removed the first courses of shingles, and talked me into replacing the entire west slope for $4500, which I reluctantly agreed to it. They requested 75% upfront and 25% upon completion. I had a big problem giving some company money upfront, but they were adamat about it and wanted to call their workers down from my roof. I felt pressured, because they already removed half of the shingles from my roof and it would be impossible to wait for someone else several days to finish the job. I paid $1000 USD through Zelle and the rest in the form of ********** cashier's check.Before commencing this job, I emphasized that my roof rafter tails are rotted and they need to sister up new lumber members to maintain the structural integrity of the roof. They agreed and reassured it would be done.At the end of the day, I found the repair was done in sub-standard quality. The roof rafters were strangely sistered with inadequate short pieces of 2x4 boards only in a few areas. Out of twelve rafters, only three were sistered up, however, in a very inadequate way.I refused to pay the balance of $1125 and requested them to come the next day and fix it. They refused. I contacted the owner of the company ***************, send him the proof of the current inadequate fix, he didn't respond. Conversely, they filed ********'s lien on my house, demanding to pay the remaining balance.I called other roofing companies for an estimate to fix ater Reroof. I received quotes from $9500 ******, since it is harder to redo someone else's shoddy work.